Help · Troubleshooting

My transfer expired — can I recover the file?

What 'expired' actually means, and the (limited) options after the timer runs out.

Expiry on SendMe is a hard deadline by design. When a transfer expires, the file becomes inaccessible to receivers immediately, and is purged from our active storage shortly afterwards. There's no recycle bin, no soft-delete window, and no way to undo.

Why we don't keep expired files

Keeping a recycle bin would defeat the purpose of expiry. Half of the security promise of SendMe is that files don't linger; making them recoverable would weaken that promise for every user.

What you can do

If you uploaded the file from your own machine, you almost certainly still have the original. Just re-upload — it takes 20 seconds and you get a fresh code.

If you were the receiver

Contact the sender and ask for a re-share. There's no way for us to give you access to a file you don't already have.

Avoiding this next time

Pro subscribers can pick expiry up to 7 days. If the file is one you might need a few times over a week, that's the safer choice. For files you'll need permanently, use a cloud storage service instead — SendMe is intentionally a transport, not storage.

Was this helpful?

If not, write to support@sendme.co.in — we read every email.

Back to SendMe