Help · Troubleshooting

My upload is stuck or keeps failing — what to do?

The five most common upload issues and how to fix each in under a minute.

Uploads to SendMe rarely fail, but when they do it's almost always one of these five causes. Try each in order.

1. File exceeds the size limit

Free plan: 100 MB per file. Pro plan: 5 GB per file. Anything larger is rejected before upload starts. Check the file size; if it's above the limit, compress it (ZIP) or split it (using a tool like 7-Zip's volume option), or upgrade to Pro.

2. Network interruption

If you're on flaky Wi-Fi or a metered mobile connection, large uploads can drop. Move closer to your router, switch to wired if possible, or pause heavy bandwidth users on the same network (streaming, downloads).

3. Browser caching issues

Rarely, an old service worker can interfere. Open DevTools → Application → Service Workers → Unregister, then refresh.

4. Browser extensions blocking uploads

Some privacy extensions over-aggressively block the storage API we use. Try uploading in Incognito (which disables most extensions). If it works there, allowlist sendme.co.in in the extension settings.

5. Corrupted file

If only one file fails repeatedly, try opening it on your machine first to confirm it isn't corrupted. ZIPs sometimes corrupt during the zip step on slow drives.

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